Handling of personal data / The legal basis we rely on
Personal data is information that can be used to identify a person, i.e. information that can be traced back to a person. This includes the name, email address, or telephone number. Also data about preferences, hobbies, memberships, or which websites were viewed by someone count as personal data.
Personal data is only collected, used, and passed on by the provider if this is permitted by law or the users consent to the data collection.
We use your personal data and other information related to you for the purposes described in this notice based on one of the following legal bases, as applicable:
§ We will ask your consent for the activities described in this privacy notice when required by applicable law, for example when we process your data for carrying out analytics by the use of first and third party cookies; or
§ In some cases, we rely on our legitimate interests to process your personal data insofar as this is not overridden by your own privacy interests. Such interests may include:
§ Better understand users’ behavior to further improve our offerings
§ Purposes of ensuring network and information security (for example to prevent malicious use such as hacking and denial of service attacks)
§ Offering a personalized service and communications
§ Allowing interaction on products and services offered by Aski
You may obtain a copy of our assessment of why we may process your personal data for these interests by submitting a request at email@example.com .
The types of information we collect and use?
We collect and use personal data that concerns you in connection with use of our website [customer support, newsletter, comments section]. We may collect the following categories of personal data and other information related to you:
§ Identification data and business contact information, you share with us such as first name, last name, job/position/title, business email address, business address, business telephone number, business mobile number, telefax number, personal email address, personal telephone number, personal mobile number, gender, login credentials.
§ Additional information you provide to us in the course of your use of the website, register for an account in the comments section and providing the service requested such as interests in Aski products, subscription preferences, personal preferences, webinars, posts published in the comments section, opinions, images and videos.
§ Electronic identification data and information collected by the communications systems, IT applications and website browser such as Name of the accessed website, file, date and time of access, amount of data transferred, notification of successful access, device identifier (mobile device ID, IP address, browser type, browser settings, time and URL accessed, cookies), referrer URL (the previously visited page), IP address, the requesting provider, login credentials, login data and log files, analytics ID. The provider uses the log data only for statistical analysis for the purpose of operation, security, and optimization of the Offer. However, the provider reserves the right to check the log data subsequently if there is a justified suspicion of unlawful use based on concrete indications.
Why we use your personal data
We may use your personal data as described above for the following purposes:
§ to understand your interests and preferences in relation to the Aski website;
§ to register an account for the comments section, grant you access to and authenticate you on the Aski website;
§ to subscribe for newsletters and in the course of the subscription to follow comments, posts, articles, authors, webinars, news and updates about Aski products and services;
§ to provide you the possibility to create your profile on the Aski website, for example to create posts, make comments, follow posts and discussions and sign-up for newsletters etc.;
§ to provide customer support and process, evaluate and respond to requests and inquiries, including using the chatbot;
§ to register you as a partner;
§ to provide you with dedicated trainings;
§ to register and organize webinars.
Integration of third-party services and content
It may happen that third-party content, such as videos from YouTube, maps from Google Maps, RSS feeds or graphics from other websites are integrated within this online Offer. This always requires that the providers of this content (hereinafter referred to as “third-party providers”) perceive the IP address of the user. Without the IP address, they could not send the content to the browser of the respective user. The IP address is thus necessary for the display of this content. We endeavor to use only such content whose respective providers use the IP address only for the delivery of the content.
How to manage cookies
This Offer uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about the use of this website by the users is usually transmitted to a Google server in the USA and stored there.
In the event that IP anonymization is activated on this website, however, the IP address of the user will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information for the purpose of evaluating the use of the website by users, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.
Based on mandatory legislation, Aski must keep your personal data for a minimum period of time. We only keep your personal data for as long as necessary for the purposes described in this privacy notice. After this time, we will securely delete your personal data, unless we are required to keep it in order to meet legal or regulatory obligations, or to resolve potential disputes. Note, Aski will to the extent necessary delete posts, articles, press releases or destroy brochures, where your image was used; and will remove it from all databases to avoid further usage.
At the same time, applicable data protection laws require that we do not keep personal data in an identifiable form for any longer than is necessary for the purpose for which the personal data is being processed. Through the setting of IT applications and policies we ensure that our keeping of your personal data is deleted when we no longer need it.
Contact, revocation, changes, corrections, and updates
The user has the right, upon request and free of charge, to receive information about the personal data stored about him. In addition, the user has the right to correct incorrect data, blocking and deletion of his personal data, provided that this does not conflict with any legal obligation to retain data.
If you want to access your personal data, make use of any of your other rights mentioned above or if you have any questions or concerns about how Aski processes your personal data, please contact firstname.lastname@example.org, or submit your complaint at https://new.abb.com/privacy.
Should you not be satisfied with our response or believe we are processing your personal data against the law, you may also have the right to file a complaint with the Data Privacy Authority in your country of residence or work, or seek a remedy through the courts where you believe an infringement of data privacy laws may have taken place.